Discover HR LLC
Fractional Director of Operations / Growth Operator – Wellness / Med Spa (Contract)
About This Role
Fusion Wellness is seeking a hands\-on Fractional Director of Operations / Growth Operator to help build and optimize the operating system for a fast\-growing, physician\-led wellness clinic in Fort Lauderdale, FL.
We are an early\-stage but high\-potential clinic focused on:
- Recovery \& performance
- Longevity \& metabolic health
- Weight loss \& hormone optimization
- IV therapy and wellness services
- Aesthetics
We are looking for an operator, not a consultant, who can install systems, improve accountability, and drive measurable growth.
Key Responsibilities
- Audit and improve clinic operations and workflows
- Build KPI dashboards and weekly scorecards
- Improve lead handling, consult booking, show rate, and close rate
- Optimize pricing, packaging, and service\-line focus
- Create SOPs for patient intake, sales, and retention
- Improve coordination between front desk, sales, and clinical team
- Reduce founder dependence by installing systems and accountability
- Support membership and package revenue growth
Requirements
- 5\+ years in med spa, wellness, or cash\-pay healthcare operations
- Proven success improving:
- conversion rates
- retention
- package or membership sales
- Experience building SOPs, scorecards, and accountability systems
- Strong understanding of consult\-based sales environments
- Must be hands\-on and execution\-focused
Strongly Preferred
- Experience scaling a clinic or med spa
- Experience with memberships and high\-ticket packages
- Background in hormone therapy, weight loss, IV, or recovery services
- Experience working in founder\-led or early\-stage businesses
What This Role Is NOT
- Not a marketing role
- Not a branding consultant
- Not a passive advisor
- Not a corporate hospital administrator
Engagement Details
- 1099 contractor (fractional role)
- 10–25 hours per week
- 90\-day initial engagement
- On\-site presence in Fort Lauderdale preferred
Compensation
- $5,000 per month
- revenue growth
- conversion improvements
- membership growth
- Potential to extend or convert to full\-time based on results
Job Type: Contract
Pay: $5,000\.00 per month
Work Location: Hybrid remote in Fort Lauderdale, FL 33316