About This Role
Basic Care Administrator
Reports To: Executive Director
FLSA Status: Exempt
Position Type: Full\-Time, Interim
Pay Grade: $80,000\-105,000 annually
Welcome to the Terrace, a welcoming basic care community providing a pleasant and supportive residential environment. At The Terrace, you and your loved ones will appreciate the friendly atmosphere and compassionate care provided by our staff, available 24 hours a day and well\-trained in addressing the special needs associated with aging.
Position Summary
The Basic Care Facility Administrator is responsible for the overall management, operation, and regulatory compliance of the basic care facility. The Administrator ensures the delivery of safe, high\-quality resident care services while maintaining financial sustainability, regulatory compliance, and a positive living environment for residents.
This position oversees daily operations including staffing, budgeting, resident services, facility maintenance coordination, ensuring long\-term financial sustainability, and compliance with applicable federal, state, and local regulations.
Essential Duties and Responsibilities
Operational Management
- Oversee daily operations of the basic care facility, ensuring efficient and effective service delivery.
- Develop and implement policies and procedures to ensure high\-quality resident care and operational consistency.
- Coordinate with maintenance, dietary, and support services to ensure facility operations run smoothly.
- Monitor occupancy levels and support admission and discharge processes.
Staff Supervision and Leadership
- Recruit, hire, train, supervise, and evaluate facility staff.
- Develop staffing schedules to ensure adequate coverage while maintaining cost efficiency.
- Provide leadership, coaching, and performance management to all staff.
- Promote a positive work environment focused on accountability, teamwork, and resident\-centered care.
Resident Care Oversight
- Ensure residents receive appropriate care and services in accordance with individual needs and care plans.
- Address resident concerns, complaints, and service issues in a timely and professional manner.
- Promote a safe, respectful, and supportive environment for all residents.
Regulatory Compliance
- Ensure compliance with all applicable state licensing requirements and health regulations.
- Maintain readiness for inspections and surveys.
- Oversee documentation, reporting, and recordkeeping to meet regulatory standards.
- Implement corrective actions as needed following inspections or audits.
Financial Management
- Develop and manage the facility budget, including monitoring revenues and expenses.
- Ensure cost\-effective operations, particularly in staffing, supplies, and contracted services.
- Review financial reports and implement strategies to improve financial performance.
- Approve expenditures in accordance with Authority policies.
Quality Assurance and Risk Management
- Establish and maintain quality assurance processes to monitor service delivery and outcomes.
- Identify operational risks and implement mitigation strategies.
- Ensure incident reporting and follow\-up procedures are completed appropriately.
Community and Stakeholder Relations
- Serve as the primary point of contact for residents, families, and external partners.
- Maintain positive relationships with community organizations and service providers.
- Represent the facility in meetings, inspections, and community events as needed.
Knowledge, Skills, and Abilities
- Knowledge of basic care/assisted living operations and regulatory requirements.
- Strong leadership and staff management skills.
- Ability to manage budgets and control operating costs.
- Ability to interpret and apply policies, regulations, and procedures.
- Strong communication and conflict resolution skills.
- Ability to balance resident care needs with operational efficiency.
Minimum Qualifications
- Associate’s or Bachelor’s degree in healthcare administration, nursing, business administration, or related field required.
- 3–5 years of supervisory or management experience, preferably in a healthcare, assisted living, or residential setting.
- Knowledge of state licensing requirements for basic care facilities preferred.
- Experience in budgeting and staff management required.
- Ability to pass background screening as required.
Physical Requirements
- Ability to move throughout the facility and interact with residents and staff.
- Ability to respond to emergency situations as needed.
- Occasional lifting (up to 25 pounds) may be required.
Work Environment
Work is performed in a residential care setting with frequent interaction with residents, staff, and visitors. The role may require availability outside standard business hours to address operational or emergency issues.
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