About This Role
Key Responsibilities
- Provide strong executive leadership to stabilize and strengthen daily operations across all service lines (ABI, iRISE, Child Waiver)
- Ensure full compliance with Medicaid waiver regulations, including documentation, EVV, MARs, billing, and service delivery standards
- Oversee all departments (Programs, Nursing, Administration, HR, Billing) to ensure each area meets performance, compliance, and operational expectations
- Develop and implement strategic plans for growth, sustainability, and program expansion
- Establish and enforce systems, workflows, and processes to improve efficiency, accountability, and audit readiness
- Monitor and ensure deadlines are met across all departments (documentation, billing cycles, audits, payroll, reporting)
- Lead quality assurance and compliance initiatives, including internal audits, corrective action plans (CAPs), and state readiness
- Supervise and support leadership team members, ensuring clear roles, communication, and accountability structures
- Collaborate with case managers, state representatives, and external partners to maintain strong program relationships
- Drive business development efforts, including increasing census, expanding services, and strengthening program offerings
- Ensure all Plans of Care (POCs) and services are implemented appropriately and align with individual client goals
- Support development of training programs and staff development plans to strengthen team performance
Qualifications \& Skills
- Experience working with ABI, iRISE (1915(i)), and/or Child Waiver programs REQUIRED
- Strong knowledge of Medicaid waiver regulations, compliance standards, and audit processes
- Clinical background preferred (Registered Nurse or Licensed Practical Nurse highly desirable)
- Proven leadership experience managing multi\-department operations in healthcare or human services
- Demonstrated ability to build systems, enforce structure, and improve organizational performance
- Experience with EVV systems, EMR platforms (such as Oasis), MARs, and billing processes
- Strong strategic planning and execution skills
- Excellent communication, leadership, and decision\-making abilities
- Ability to manage multiple priorities in a fast\-paced, high\-accountability environment
- Experience developing and implementing policies, procedures, and compliance protocols
- Strong problem\-solving skills with the ability to create solutions and new processes quickly
Leadership Expectations
- Ensure every department is functioning effectively and meeting required standards
- Hold leadership and staff accountable for documentation, compliance, and service delivery
- Create a culture of structure, communication, and continuous improvement
- Lead with urgency, integrity, and a results\-driven mindset
- Maintain a constant state of audit readiness
Why Join This Role
- Opportunity to lead during a critical period of growth and transformation
- Direct impact on expanding ABI, iRISE, and Child Waiver services
- Ability to shape systems, processes, and long\-term organizational success
- Work alongside a mission\-driven leadership team focused on excellence
Pay: $66,616\.27 \- $80,226\.05 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person